Memory CareSkilled NursingNursing HomeRehabilitationVerified
Highlands Health and Rehabilitation Center
3549 Norriswood Ave, Memphis, TN 38111
State License Information
License
License Number00000257
IssuedJul 1, 1992
ExpiresMay 6, 2026
Inspection
Last InspectionAug 11, 2022
Administration
AdministratorJason Murphy
Source: State licensing records
CMS Quality Ratings
Centers for Medicare & Medicaid Services
Alert: Inspection overdue. Below average rating.
Overall Rating
2/ 5
| Health Inspection | 2/5 |
| Quality Measures | 3/5 |
| Staffing | 2/5 |
180
Certified Beds
3.3
Nurse Hrs/Day
51%
Staff Turnover
$308,570
Total Fines
Inspection Deficiencies
Health: 24Fire Safety: 19
Provide and implement an infection prevention and control program.
ModerateOct 14, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
ModerateMay 5, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ModerateMay 5, 2023
Facility Ownership
Part of CHAMPION CARE (20 facilities)
THE BAY AT HIGHLANDS HOLDCO LLC, BL CAPITAL GROUP HOLDINGS LLC, LEGACY SNF OPCO HOLDINGS LLC
Source: CMS Care Compare · Updated Dec 1, 2025
Ownership & Management
T
Operated by
THE BAY AT HIGHLANDS HEALTH AND REHABILITATION CENTER LLC
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