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Memory CareSkilled NursingNursing HomeRehabilitationVerified

Highlands Health and Rehabilitation Center

3549 Norriswood Ave, Memphis, TN 38111

State License Information

License

License Number00000257
IssuedJul 1, 1992
ExpiresMay 6, 2026

Inspection

Last InspectionAug 11, 2022

Administration

AdministratorJason Murphy
Source: State licensing records

CMS Quality Ratings

Centers for Medicare & Medicaid Services

Medicare.gov
Alert: Inspection overdue. Below average rating.
Overall Rating
2/ 5
Health Inspection
2/5
Quality Measures
3/5
Staffing
2/5
180
Certified Beds
3.3
Nurse Hrs/Day
51%
Staff Turnover
$308,570
Total Fines
Inspection Deficiencies
Health: 24Fire Safety: 19

Provide and implement an infection prevention and control program.

ModerateOct 14, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

ModerateMay 5, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

ModerateMay 5, 2023
Facility Ownership

Part of CHAMPION CARE (20 facilities)

THE BAY AT HIGHLANDS HOLDCO LLC, BL CAPITAL GROUP HOLDINGS LLC, LEGACY SNF OPCO HOLDINGS LLC
Source: CMS Care Compare · Updated Dec 1, 2025

Ownership & Management

T

Operated by

THE BAY AT HIGHLANDS HEALTH AND REHABILITATION CENTER LLC

Location & Nearby Healthcare

3549 Norriswood Ave

Memphis, TN 38111

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